Q: WHERE ARE MY ITEMS COMING FROM?
A: Although our fulfillment house is located in North America, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom and China.
Q: WHERE DO I TRACK MY ORDERS?
A: Very simple! Head over to our "Track Your Order" page and enter your order number and email address. Once you do this you will see all the information regarding your order.
If you have any other questions please email support at email@example.com and we will do our best to help you out.
If you wish to get an exchange or refund please return your product to the return address below:
Customer will have to cover their own shipping cost.
For damaged goods, please contact firstname.lastname@example.org with a picture of the damage to get a replacement.
*Please note we are going through orders one by one in the order they were received in order to ensure that all customers are 100% satisfied, so please bear with us.
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